сompliance at the core, trust at the forefront

Our framework brings together regulatory compliance, risk management and operational transparency, so your business can rely on secure and consistent financial services.

  • Regulatory alignment
  • Robust infrastructure
  • Independent audits
  • AML and risk controls

why compliance matters

transparent operations
Clear, auditable processes across onboarding, payments and account management.
risk prevention by design
Controls embedded into systems to identify and mitigate financial crime before it escalates.
user-first data ethics
Client data is handled with care, transparency and respect, in line with privacy requirements.

our commitment to uphold robust and clear compliance standards

Compliance is part of how we work every day. Behind every process is a team committed to doing things the right way.
Laura Kozlova
chief compliance officer

got questions?
we’ve got the
answers.

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View FAQS
How are customer funds protected?
Customer funds are safeguarded and held in segregated accounts, separate from Emerald24’s own operational funds.
How do I protect my account from scams?
Keep your login credentials and devices secure, monitor account activity regularly, and never share sensitive information with third parties.
Why do I need to verify my identity?
Identity verification is required to comply with legal and regulatory obligations, prevent financial crime, and ensure account security.
How long do you retain my data?
For regulatory purposes, transaction records and customer data may be retained for up to five years after account closure, in accordance with applicable record-keeping requirements.
Need more? Visit the Help Centre
View FAQS

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