How to Close Your Emerald24 Account

General

Closing Your Emerald24 Account

You can close your Emerald24 account at any time by contacting our customer support team through the Messaging section.

To submit your request, please log in to the Online Portal or the Emerald24 App and send an account closure request via the Messaging section.

Our customer support team will make every effort to process your request as quickly as possible. If you have any questions or need further assistance during the account closure process, please contact our support team for guidance.

Contact our team

Fill in the form and we’ll make sure your enquiry reaches the right person.

    Service payment form

    Provide your information and payment reference before completing the card payment.